FAQs

What is SideDrawer?

The world's safest place for storing and sharing important documents

Written by Support
Updated over a week ago

Who needs a SideDrawer?

SideDrawer is for everyone!

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Updated over a week ago

How much does it cost?

SideDrawer is easy AND affordable

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Updated over a week ago

How do I sign up?

Getting started is super easy

Written by Support
Updated over a week ago

I already have Dropbox/OneDrive/Google Drive so why do I need SideDrawer?

Simply put, we were specifically designed for this

Written by Support
Updated over a week ago

What's the difference between owning a SideDrawer and sponsoring one for someone else?

Sponsor someone with a gift of SideDrawer!

Written by Support
Updated over a week ago

I don't live in Canada or the USA, can I still use SideDrawer?

SideDrawer solves a global problem

Written by Support
Updated over a week ago

eSignature with Certificate of Authority

Written by Support
Updated this week

Why won't my client's SideDrawer load?

Are you stuck opening your client's SideDrawer?

Written by Support
Updated over a week ago

I have a small practice but I want to refer my clients to SideDrawer. What's the best way?

Add value to your clients by referring them to SideDrawer

Written by Support
Updated over a week ago

Is it possible to get my clients a discounted rate?

Everyone loves discounts

Written by Support
Updated over a week ago

Can I add a link to SideDrawer on my website?

You sure can!

Written by Support
Updated over a week ago

How can I customize SideDrawer for my business?

We can tailor SideDrawer exactly how you want it

Written by Support
Updated over a week ago

If a client leaves my practice, what happens to their SideDrawer contents?

The SideDrawer owner OWNS the content.

Written by Support
Updated over a week ago

I have a document. Where do I put it?

We've compiled a list of all our tiles and record suggestions in this chart below

Written by Support
Updated over a week ago

How do I access my SideDrawer account?

It's quick and easy to work on SideDrawer

Written by Support
Updated over a week ago

What can I put in a SideDrawer?

SideDrawer holds everything you want to keep safe

Written by Support
Updated over a week ago

What if my Will is dated and my SideDrawer has new or updated assets?

It's always best to update your SideDrawer regularly

Written by Support
Updated over a week ago

My dad has many documents and I want to manage them for him. Can I create an account on his behalf?

Look after your loved ones with a SideDrawer

Written by Support
Updated over a week ago

Why can't my collaborator access my documents?

Check their account and your permissions

Written by Support
Updated over a week ago

Individual or Business SideDrawer - which is right for me?

Both offer different categories depending on your needs

Written by Support
Updated over a week ago

Why does my SideDrawer have different branding?

SideDrawer can be tailored and customized to a client's unique branding

Written by Support
Updated over a week ago

I forgot my password, how can I retrieve it?

What to do if you can't remember your password

Written by Support
Updated over a week ago

I got a new credit card, how do I change my payment method?

Adding or changing credit card payment method

Written by Support
Updated over a week ago

How do I set up my email inbox?

Check out our video section for help

Written by Support
Updated over a week ago

Why do you need my phone number?

SideDrawer offers multi-factor authentication through SMS

Written by Support
Updated over a week ago

What happens if someone edits a document, but I didn't approve the change?

You can restore your SideDrawer to a previous version

Written by Support
Updated over a week ago

Who has access to my sensitive documents?

You control who sees what on your SideDrawer

Written by Support
Updated over a week ago

How secure are my documents?

We are security FREAKS!

Written by Support
Updated over a week ago

What happens to documents if the SideDrawer owner passes away?

Your information is ALWAYS safe and accessible

Written by Support
Updated over a week ago

What happens if I decide to delete my account?

We'll be sad to see you go

Written by Support
Updated over a week ago

Can other people edit my documents?

Only if you want them to!

Written by Support
Updated over a week ago

If a collaborator can view my file, can they also save it locally?

Choose your collaborators wisely

Written by Support
Updated over a week ago

Does SideDrawer have access to my photos and documents that I store in the app?

No, we can't see your files.

Written by Support
Updated over a week ago