FAQs

What is SideDrawer?

The world's safest place for storing and sharing important documents

Written by Support
Updated over a week ago

Who needs a SideDrawer?

SideDrawer is for everyone!

Written by Support
Updated over a week ago

How do I sign up?

Getting started is super easy

Written by Support
Updated over a week ago

How much does it cost?

SideDrawer is easy AND affordable

Written by Support
Updated over a week ago

I already have Dropbox/OneDrive/Google Drive so why do I need SideDrawer?

Simply put, we were specifically designed for this

Written by Support
Updated over a week ago

What's the difference between owning a SideDrawer and sponsoring one for someone else?

Sponsor someone with a gift of SideDrawer!

Written by Support
Updated over a week ago

I don't live in Canada or the USA, can I still use SideDrawer?

SideDrawer solves a global problem

Written by Support
Updated over a week ago

How can I customize SideDrawer for my business?

We can tailor SideDrawer exactly how you want it

Written by Support
Updated over a week ago

I have a small practice but I want to refer my clients to SideDrawer. What's the best way?

Add value to your clients by referring them to SideDrawer

Written by Support
Updated over a week ago

Can I add a link to SideDrawer on my website?

You sure can!

Written by Support
Updated over a week ago

Why won't my client's SideDrawer load?

Are you stuck opening your client's SideDrawer?

Written by Support
Updated over a week ago

If a client leaves my practice, what happens to their SideDrawer contents?

The SideDrawer owner OWNS the content.

Written by Support
Updated over a week ago

Digital signature with Certificate of Authority

Written by Support
Updated over a week ago

Is it possible to get my clients a discounted rate?

Everyone loves discounts

Written by Support
Updated over a week ago

How do I access my SideDrawer account?

It's quick and easy to work on SideDrawer

Written by Support
Updated over a week ago

What can I put in a SideDrawer?

SideDrawer holds everything you want to keep safe

Written by Support
Updated over a week ago

I have a document. Where do I put it?

We've compiled a list of all our tiles and record suggestions in this chart below

Written by Support
Updated over a week ago

What if my Will is dated and my SideDrawer has new or updated assets?

It's always best to update your SideDrawer regularly

Written by Support
Updated over a week ago

My dad has many documents and I want to manage them for him. Can I create an account on his behalf?

Look after your loved ones with a SideDrawer

Written by Support
Updated over a week ago

Why can't my collaborator access my documents?

Check their account and your permissions

Written by Support
Updated over a week ago

Individual or Business SideDrawer - which is right for me?

Both offer different categories depending on your needs

Written by Support
Updated over a week ago

Why does my SideDrawer have different branding?

SideDrawer can be tailored and customized to a client's unique branding

Written by Support
Updated over a week ago

I forgot my password, how can I retrieve it?

What to do if you can't remember your password

Written by Support
Updated over a week ago

I got a new credit card, how do I change my payment method?

Adding or changing credit card payment method

Written by Support
Updated over a week ago

Why do you need my phone number?

SideDrawer offers multi-factor authentication through SMS

Written by Support
Updated over a week ago

What happens if someone edits a document, but I didn't approve the change?

You can restore your SideDrawer to a previous version

Written by Support
Updated over a week ago

Who has access to my sensitive documents?

You control who sees what on your SideDrawer

Written by Support
Updated over a week ago

What happens to documents if the SideDrawer owner passes away?

Your information is ALWAYS safe and accessible

Written by Support
Updated over a week ago

What happens if I decide to delete my account?

We'll be sad to see you go

Written by Support
Updated over a week ago

Can other people edit my documents?

Only if you want them to!

Written by Support
Updated over a week ago

If a collaborator can view my file, can they also save it locally?

Choose your collaborators wisely

Written by Support
Updated over a week ago

Does SideDrawer have access to my photos and documents that I store in the app?

No, we can't see your files.

Written by Support
Updated over a week ago