SideDrawer Inc.

Support

FAQs

The world's safest place for storing and sharing important documents

What is SideDrawer?

Who needs SideDrawer?

How do I sign up?

How much does it cost?

Simply put, we were specifically designed for this!

I already have Dropbox/OneDrive/Google Drive so why do I need SideDrawer?

Sponsor someone with a gift of SideDrawer!

What's the difference between owning a SideDrawer and sponsoring one for someone else?

I don't live in Canada or the USA, can I still use SideDrawer?

About SideDrawer

We can tailor SideDrawer exactly how you want it

How can I customize SideDrawer for my business?

Add value to your clients, family and friends by referring them to SideDrawer

I want to refer others to SideDrawer. What's the best way?

Can I add a link to SideDrawer on my website?

Are you stuck opening your client's SideDrawer?

Why won't my client's SideDrawer load?

If a client leaves my practice, what happens to their SideDrawer contents?

Digital signature with Certificate of Authority

Is it possible to get my clients a discounted rate?

For Professional Service Providers

It's quick and easy to work on SideDrawer

How do I access my SideDrawer account?

SideDrawer holds everything you want to keep safe

What can I put in a SideDrawer?

We've compiled a list of all our tiles and record suggestions in this chart below

I have a document. Where do I put it?

It's always best to update your SideDrawer regularly

What if my Will is dated and my SideDrawer has new or updated assets?

Look after your loved ones with a SideDrawer

My dad has many documents and I want to manage them for him. Can I create an account on his behalf?

Both offer different categories depending on your needs

Individual or Business SideDrawer - which is right for me?

SideDrawer can be tailored and customized to a client's unique branding

Why does my SideDrawer have different branding?

Using SideDrawer

What to do if you can't remember your password

I forgot my password, how can I retrieve it?

Adding or changing credit card payment method

I have a new credit card, how do I change my payment method?

Managing your SideDrawer

SideDrawer offers multi-factor authentication through SMS

Why do you need my phone number?

You can restore your SideDrawer to a previous version

What happens if someone edits a document, but I didn't approve the change?

You control who sees what on your SideDrawer

Who has access to my sensitive documents?

Your information is ALWAYS safe and accessible

What happens to documents if the SideDrawer owner passes away?

What happens if I decide to delete my account?

Can other people edit my documents?

If a collaborator can view my file, can they also save it locally?

Does SideDrawer have access to my photos and documents that I store in the app?

Privacy & Security

Solutions

Developers

Company

Resources

Find answers and get help from Intercom Support and Community Experts