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FAQs
Frequently Asked Questions
32 articles in this collection
Written by
SideDrawer Support
About SideDrawer
What is SideDrawer?
The world's safest place for storing and sharing important documents
Written by
SideDrawer Support
Updated over a week ago
Who needs a SideDrawer?
SideDrawer is for everyone!
Written by
SideDrawer Support
Updated over a week ago
How much does it cost?
SideDrawer is easy AND affordable
Written by
SideDrawer Support
Updated over a week ago
How do I sign up?
Getting started is super easy
Written by
SideDrawer Support
Updated over a week ago
I already have Dropbox/OneDrive/Google Drive so why do I need SideDrawer?
Simply put, we were specifically designed for this
Written by
SideDrawer Support
Updated over a week ago
What's the difference between owning a SideDrawer and sponsoring one for someone else?
Sponsor someone with a gift of SideDrawer!
Written by
SideDrawer Support
Updated over a week ago
I don't live in Canada or the USA, can I still use SideDrawer?
SideDrawer solves a global problem
Written by
SideDrawer Support
Updated over a week ago
For Professional Service Providers
Why won't my client's SideDrawer load?
Are you stuck opening your client's SideDrawer?
Written by
SideDrawer Support
Updated over a week ago
I have a small practice but I want to refer my clients to SideDrawer. What's the best way?
Add value to your clients by referring them to SideDrawer
Written by
SideDrawer Support
Updated over a week ago
Is it possible to get my clients a discounted rate?
Everyone loves discounts
Written by
SideDrawer Support
Updated over a week ago
Can I add a link to SideDrawer on my website?
You sure can!
Written by
SideDrawer Support
Updated over a week ago
How can I customize SideDrawer for my business?
We can tailor SideDrawer exactly how you want it
Written by
SideDrawer Support
Updated over a week ago
If a client leaves my practice, what happens to their SideDrawer contents?
The SideDrawer owner OWNS the content.
Written by
SideDrawer Support
Updated over a week ago
Using SideDrawer
How do I access my SideDrawer account?
It's quick and easy to work on SideDrawer
Written by
SideDrawer Support
Updated over a week ago
What can I put in a SideDrawer?
SideDrawer holds everything you want to keep safe
Written by
SideDrawer Support
Updated over a week ago
What if my Will is dated and my SideDrawer has new or updated assets?
It's always best to update your SideDrawer regularly
Written by
SideDrawer Support
Updated over a week ago
My dad has many documents and I want to manage them for him. Can I create an account on his behalf?
Look after your loved ones with a SideDrawer
Written by
SideDrawer Support
Updated over a week ago
Why can't my collaborator access my documents?
Check their account and your permissions
Written by
SideDrawer Support
Updated over a week ago
Individual or Business SideDrawer - which is right for me?
Both offer different categories depending on your needs
Written by
SideDrawer Support
Updated over a week ago
Why does my SideDrawer have different branding?
SideDrawer can be tailored and customized to a client's unique branding
Written by
SideDrawer Support
Updated over a week ago
Managing your SideDrawer
I forgot my password, how can I retrieve it?
What to do if you can't remember your password
Written by
SideDrawer Support
Updated over a week ago
I got a new credit card, how do I change my payment method?
Adding or changing credit card payment method
Written by
SideDrawer Support
Updated over a week ago
How do I set up my email inbox?
Check out our video section for help
Written by
SideDrawer Support
Updated over a week ago
Privacy & Security
Why do you need my phone number?
SideDrawer offers multi-factor authentication through SMS
Written by
SideDrawer Support
Updated over a week ago
What happens if someone edits a document, but I didn't approve the change?
You can restore your SideDrawer to a previous version
Written by
SideDrawer Support
Updated over a week ago
Who has access to my sensitive documents?
You control who sees what on your SideDrawer
Written by
SideDrawer Support
Updated over a week ago
How secure are my documents?
We are security FREAKS!
Written by
SideDrawer Support
Updated over a week ago
What happens to documents if the SideDrawer owner passes away?
Your information is ALWAYS safe and accessible
Written by
SideDrawer Support
Updated over a week ago
What happens if I decide to delete my account?
We'll be sad to see you go
Written by
SideDrawer Support
Updated over a week ago
Can other people edit my documents?
Only if you want them to!
Written by
SideDrawer Support
Updated over a week ago
If a collaborator can view my file, can they also save it locally?
Choose your collaborators wisely
Written by
SideDrawer Support
Updated over a week ago
Does SideDrawer have access to my photos and documents that I store in the app?
No, we can't see your files.
Written by
SideDrawer Support
Updated over a week ago