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Exciting New Features
New Release December 11, 2023 - Managing your client experience
New Release December 11, 2023 - Managing your client experience

New ways to manage what your client will see when logging into SideDrawer

Support avatar
Written by Support
Updated over a week ago

The SideDrawer Platform gives you the ability to create a User Experience that is best for your clients. We have introduced new options to make the SideDrawer experience your own.

Manage what your clients can see within the Info Requests menu.

Hide Request ON

Hide Request OFF

If NO Info Request or Simple File Request

Info Request section hidden

Info Request section shows

If a SideDrawer was sent an Info Request or Simple File Request

Shows Info Request section

Shows Info Request section

If Info Request or Simple File Request is completed

Shows Info Request section

Shows Info Request section

Toggle

Can toggle view to not show completed IRs and SFRs

Can toggle view to not show completed IRs and SFRs

Determine if you would like your clients to land on the Summary page or go directly into the Records.

Hide Summary ON

Hide Summary OFF

Straight into Records

Shows Summary page

Allow your clients to see all Record fields or only those that have data/files.

Simplify Record View - ON

Simplify Record View - OFF

Only shows data that has entries

Shows all data fields

For more information on how to make these changes, please refer to Updating UX Experience.

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