All Collections
FAQs
For Professional Service Providers
If a client leaves my practice, what happens to their SideDrawer contents?
If a client leaves my practice, what happens to their SideDrawer contents?

The SideDrawer owner OWNS the content.

Support avatar
Written by Support
Updated over a week ago

If you’ve sponsored someone with a SideDrawer, they own the SideDrawer and you own the license. If that sponsored client leaves, as the owner of the license, you can choose to revoke the license associated with their SideDrawer and use it again at a later date.

The client will automatically be given a free SideDrawer account and they can purchase a premium license to continue using all the great features that aren’t available on the free account. As revoking the license will remove your credit card as the payment option, your client can decide to keep their SideDrawer by replacing your credit card with theirs.

If the client doesn’t want to continue using SideDrawer, they can remove their documents and we’ll delete it.

For more detailed information on how to revoke a license, click here.

Did this answer your question?