This article is for: SideDrawer Console users
If you want to upload your files into SideDrawer right away, and organize them later, Shoebox is the best option for you!
Setting up Shoebox
Setting up Shoebox
In order to activate Shoebox for your clients' SideDrawers, first turn it on in your Console's UX Settings.
In Console, go to Settings > Affiliates > Manage Client UX, and look for the section on Tiles, Files, & Record Management
Enable Shoebox for all Drawers
Activates the Shoebox function, enabling users to load files into the Shoebox, and organize them later on
Display Shoebox on the Records Screen
Shoebox will appear as a Tile on the Records Screen
Move Shoebox to End
Shoebox will appear as the last Tile, instead of as the first Tile
Display Shoebox shortcut
Shoebox will appear as a menu item in the left-hand menu:
Invert Shoebox Tile Colour
Makes Shoebox visually distinct, by reversing the colour scheme from the other Tiles
Uploading Files to Shoebox
Uploading Files to Shoebox
To use Shoebox, first upload files by clicking or dragging to the Upload Files bar.
Next, click on Upload to my Shoebox:
You can also select Shoebox from the left-hand menu or the Tiles screen, and click on Drag & Drop files here to select files to upload:
The files will all be uploaded to the Shoebox Tile, and the Record name will be auto-filled with the name of the first file.
You can just click on Confirm, upload your files, and organize them later when you have more time!
You can still use the + icon to make multiple Records, and drag files to them, if you want to separate files into different groups, within Shoebox.
Moving Files out of Shoebox
Moving Files out of Shoebox
When you're ready to organize your files, you can use the Move or Copy functions to place them into other Tiles and Records
Navigate to the files you want to move
Click on the File icon on the right to Manage Multiple Files
Select Move from the Action Menu
Click Select All to move all files, or select individual files from the list
To move files to a different SideDrawer, use the drop-down in the SideDrawer line to select the destination SideDrawer
Select the destination Tile for the files - the Select Tile drop-down will show all Tiles in the SideDrawer
Select a destination Record for the files - click on the Record Name line to see all Records in your selected Tile
Click Confirm to complete the move