There are times when end users have lost an invitation to register for SideDrawer. This could be invitations to register for the platform and claim ownership of a SideDrawer, or to register for the platform to gain access to a SideDrawer as a collaborator. In any circumstance, you (as a professional with Console access) can resend an invitation to the end user.

Navigate to screen to resend invitations in console

In Console, navigate to “Accounts” -> “Invitations”. Here you will be able to see all of your invitations. Search for the User you are looking to resend an invite to. Select the action button (three dots) to the right of their screen and select “Resend Invitation”.

The User will have received their Invitation

The User will receive the same email they had before with a link to register as a new User to the system