If you received an error message like the one below, that has the phrase "Record not able to use, subscription limit reached" - it is likely that the SideDrawer does not have a license attached.

Fixing this is simple, we just need to apply a license to this SideDrawer.

This error message most often implies a missing license:

How to assign a license:

Step 1 - From the Console, click on Subscriptions and then Organization Subscriptions.

Step 2 - Click on the 3 dots under Actions of the Subscription you'd like to assign.

Step 3 - Click on Assign Licenses to SideDrawers

Step 3 - Find the appropriate SideDrawer and check off the box.

Step 4 - Click on Confirm on the bottom right.

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