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Navigating your SideDrawer
Understanding Email Notifications
Understanding Email Notifications

Email notifications provide information on changes to your SideDrawer

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Written by Support
Updated over a week ago

Step 1:

  1. Navigate to the Front End, in Summary.

  2. Select the Action Icon with the three dots (...).

  3. Click on Timeline.

Step 2:

When an action takes place in your SideDrawer, the Timeline feature will add an entry in the log with the following information:

  1. What action took place

  2. Who did it

  3. What record the action took place in

  4. Whose SideDrawer

  5. When did it occur

In addition, an email message is sent to the SideDrawer owner. In the case below, (name) received an email from SideDrawer Messenger on behalf of (name) informing (him/her) of changes to (his/her) SideDrawer.

As you can see, the same information that is in the Timeline is sent in the email. In this case, the information is:

  • What action took place (a record was added, network added, file added)

  • Who did it (Irena Storic)

  • What record the action took place in (Testing Records)

  • Whose Sidedrawer (Support; the name of the SideDrawer)

  • When did it occur (the date as above, November 14, 2023)

And to save time there's a link included in the message so (name) can access (his/her) SideDrawer account with 1 quick click.

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